Many of us think we are listening when, in reality we are not. Most of us listen for a minute or two, and then wait until the other person finishes so that we can say what is on OUR mind. I have to let you know - That's not really listening.
Have you ever been in any of the following situations?
- While talking to someone they are looking over your shoulder, or checking their phone...
- It feels like the person you are speaking to is waiting for the 'period of listening' to be over so they can have a chance to speak.
- While talking to someone they show a pre-formed opinion, (by shaking their head, or eye rolling) not allowing you to make your point or even finish speaking?
Here are some qualities of a good listener:
- Good eye contact with out interrupting
- Understanding the speaker, asking appropriate questions, and most importantly - allowing space for their answers.
- Having an open mind as oppose to a pre-formed opinion or hidden agenda